Adapting to online retail trends.
Building a network of services to cater for growth in the XPO logistics workforce and widen their employment catchment area
XPO Logistics manage a site in Grimethorpe, Barnsley, on behalf of fashion retailer ASOS. The relatively remote location of the factory and the need to cater for all shift changes presented a number of challenges in integrating the various journeys into bus schedules in a cost-effective way.
XPO Logistics initially approached the South Yorkshire Passenger Transport Executive (SYPTE) in Autumn 2013 about improving bus links to the site. Stagecoach took a decision, at an early stage, to register the required link commercially and to engage with the team at XPO so that we became the first port of call for all of their transport needs.
Over the last seven and a half years, Stagecoach and XPO have worked together to build a network of services, aligned to the increases in their workforce that have been stimulated by the growing trend in online shopping. We’ve also been able to find transport solutions that have helped them to recruit staff from a wider catchment area.
Additional seasonal links to and from Sheffield catered for peaks in their headcount and were made a permanent year round operation from March 2021. Special bus services run on Christmas Day, Boxing Day and New Year’s Day each year, which are funded by XPO.
A significant proportion of the XPO workforce use the bus to get to work and as a result service provision has expanded and been adapted over time. During the COVID pandemic, we have worked closely with XPO to ensure sufficient capacity has been maintained, taking social distancing requirements into account.
Travel data sharing - we provide patronage data on a trip by trip basis
Financial collaboration - Stagecoach run the majority of the services as a commercial operation with XPO Logistics providing some funding as a contribution towards a complete solution
Sophisticated and integrated planning ensures we can also accommodate other customers further along the routes at the busy times
By building a positive working relationship over time, Stagecoach is now a trusted partner that can cater for all of XPO’s transport needs.